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About us

At BaptistCare, we believe every conversation, connection and service we provide can open up possibilities for people.

For more than 110 years, BaptistCare has supported people and communities through care, connection and practical support. Guided by our Christian identity, we work alongside people at different stages of life.

Across residential aged care, home care, retirement living, community services, disability support and housing, our focus is simple: helping people find new ways to live better.

Because we all experience times when challenges or circumstances can make our worlds feel smaller and our options feel limited. But with the right people alongside us, life can grow deeper, wider and keep changing in positive ways.

At BaptistCare, that’s what we work towards every day – enriching lives through communities of care.

Today, more than 70,000 customers and 12,000 employees, supported by nearly 2000 volunteers, are part of BaptistCare communities across New South Wales, the Australian Capital Territory, Western Australia, Victoria, Tasmania and South Australia.

While our organisation has grown and evolved over time, our focus has stayed the same: walking alongside people and supporting communities with compassion, respect and care.

Discover more about who we are

Our story

Our history is a rich tapestry of our people, their stories, and experiences. Guided by our Christian identity, for more than 110 years, BaptistCare has supported people and communities through care, connection and practical support.

FAMILY COMMUNITY Young dad hugging young daughter staring at the camera both smiling

Our promise

Our promise to you is informed by our vision, our mission, our values, and our strategic goals for the future.

BAPTCARE ST HILARYS Residential Care resident and staff member outside enjoying the garden

Our Board

BaptistCare’s Board Members are a dedicated group of individuals who attend to the governance of our organisation.

BaptistCare Board Chair Tim Farren

Our Executive Team

BaptistCare’s Executive team have been drawn from both inside and outside the not-for-profit care and support services sector to ensure it has the right depth and breadth of experience to meet the current industry challenges and increasing competition.

Annual reports

Learn about the positive impact we create in connecting people and communities.

DISABILITY young adult female with Downs syndrome chatting with her male friend in a cafe over lunch

Our approach to research

BaptistCare is committed to continuous improvement. In line with this commitment, we take part in world-leading research using a strengths-based approach and evidence-based practices which keeps us at the forefront of the care and support services industry.

HOME CARE staff member chatting with Home Care Package customers coming for a lunchtime meal at Orana Social Activities and Respite Centre