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Local Area Coordinators

Local Area Coordinators

I have had two very friendly LACs, easy to contact, and willing to help me understand the funding and NDIS process. It has helped reduce any nervousness that I have had around the whole process.
Safia, parent of NDIS participant
*Image and name changed to protect privacy
'Planning for your Future' booklet

Call: 1800 290 555 Tasmania | 1800 960 595 South Australia

Starting your journey

If you are living with a disability or caring for someone living with a disability, our Local Area Coordinators (LACs) are friendly, caring people who can connect you with support and services in your community.

Our LACs are qualified and experienced in working with people with disabilty and their support networks. In many cases, they have lived experience too.

Their aim is to help people aged from 7-65 years achieve their individual goals, big and small.

We do this in partnership with the National Disability Insurance Agency (NDIA).

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NDIA Partner in the Community
Baptcare is a NDIA Partner in the Community, and we can help you create a support plan and assist you to find the right supports and opportunities in your community.

If you are (or think you might be) eligible to access National Disability Insurance Scheme (NDIS), we can help you with that too. Find out more about your eligibility.

Am I eligible?
What can you expect from our LAC?
Our LACs are experienced, friendly, kind and understanding. They’ll take the time to speak with you, understand your unique situation and needs.

We have helped thousands of people living with disabilities of all kinds to connect with services, programmes and people in their community. Services are free, so call to find out more.

Click for our locations
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Will a LAC give me practical help?
Your LAC is there to support you. They’ll spend time getting to know you, understand your unique needs, goals and what you’d like to improve or change in the future.

They’ll then help you make a plan to access the supports
and services you need to help you achieve those goals.

If you are eligible (or think you are eligible) for NDIS funding, they will help you organise that too as part of
your plan.

Our diagram showing LAC practical support

Your LAC will help you with your NDIS journey

They can help you:

Understand your plan
LAC’s can help you understand your plan and what supports and services you can pay for with your NDIS funding.
Connecting with communites
Assisting you to connect with community and other mainstream services.
Specialist services
Link you with providers who meet your needs and will help you achieve your goals.
Government services
Learn what is the responsibility of other services such as health or education provided by state or territory governments.
Supporting people without an NDIS plan
Even if you don’t have an NDIS plan our LAC’s can help plan for your future and understand what services are available to you.
Help to navigate the NDIS system
Our Coordinators can show you how to set up your myGov account, and your myplace portal page.

Frequently Asked Questions

Who is Baptcare?

Baptcare draws on more than 75 years of experience in aged care. We have delivered government-funded Aged Care Home Care packages and services for more than 20 years. We became an NDIS partner in Tasmania in 2013  and in South Australia in 2018. In this time we have helped thousands of people and their families and carers to get quality care and navigate the complexities of both the Aged Care and Disability systems.

How can Baptcare help me access the NDIS and what do I need to provide?

Contact a coordinator in your region and they will talk you through any evidence you might need to provide. Find out more about eligibility by contacting us here.

What if I am not eligible for the NDIS?

Contact a coordinator in your region and they will help you explore the supports and connections available in your community. Find out more by contacting us here.

How do I complete my 'Planning for your Future' booklet and what do I do next?

Click on the link here. You can download a copy onto your computer and fill it in. This information will help a coordinator in your region get to know you and your individual circumstances. Let's have a chat. Contact us here.

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