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Baptcare Westhaven Community

For aged care that supports fullness of life

Since opening in 2000, Westhaven has been home to a friendly and supportive community. We celebrate the diverse cultures of our residents, many of whom come from Footscray and other local neighbourhoods. Our caring and experienced nursing-led team take the time to talk to our residents and really get to know them. To help each and every resident enjoy a full life, we customise an activity and lifestyle plan based on their individual interests and hobbies. To see what life would be like for you at Westhaven, book a tour with one of our friendly site managers.

Contact us to book a tour

Life at Baptcare Westhaven Community residential aged care

A strong sense of community

From the moment you enter Baptcare Westhaven Community, you’ll notice the friendly atmosphere that makes our community feel like home. Our staff are welcoming and approachable, and they take their time to engage with all of our residents. We make sure that there is always someone available to speak to residents, whether they have requests or questions about their care, or simply want some company.

Celebrating our diverse community

Westhaven embodies the community spirit of the local area – many of our residents come from Footscray, Yarraville, Williamstown and surrounding neighbourhoods. We celebrate the diverse cultures of our local area, which are reflected in our multicultural staff and residents. Westhaven has established a wing for residents to come together and socialise in a setting that celebrates and recognises Asian cultures, which is fitted with Asian-style décor and furniture.

Designed for living

Our community is spacious and light-filled, with large windows framing views of gardens and nearby streets. The fresh, modern design is complemented by comfortable cushioned seats and large tables, while fireplaces ensure that communal areas are cosy even in the cooler months. Outdoors, there are beautiful internal and external gardens, which many rooms look out to. And we have 24-hour surveillance, so residents can rest assured that the community is well secured.

Innovation that makes a difference

Westhaven features the latest innovations in aged care. These include the Montessori for Dementia model of care to support residents with advanced dementia. This new approach is flexible and evidence-based, and supports residents to cope with memory loss while promoting their independence. We adapt the resident’s environment to encourage them to participate in meaningful activities and engage with their community. For example, our memory support unit on the ground floor offers easy access to an internal garden area. All rooms are fitted with ceiling hoists to make movement safer and more comfortable for residents with limited mobility.

Baptcare Westhaven Community also includes co-located retirement living apartments.

A place where you can feel at home

Conveniently located near transport, shops and services in Footscray, Baptcare Westhaven Community is set in the heart of a thriving community. With 127 private rooms, we cater for all levels of care requirements (low to high). To create a more intimate, homely feel, our three-storey building is divided into nine areas, so smaller groups of residents share dining and lounge areas. Most rooms have garden or courtyard views, and some look out to the city and the Westgate bridge. The community also features a beauty therapy salon, kiosk, chapel and laundry services.

Room types

Every room at Westhaven is private and sole-occupied, so residents’ suites are their own personal space. See the pricing snapshot for full details. We invite residents to decorate their room with photographs, paintings or their favourite quilt. The rooms at Westhaven are bright and comfortable, featuring:

  • Private, ensuite bathroom
  • High-quality furniture and fittings
  • Lockable storage
  • Neutral palettes and tasteful décor
  • Garden or courtyard views.

Couples accommodation

We try our best to accommodate couples by offering adjacent rooms whenever possible.

Pet accommodation

While pets cannot stay with residents, they are very welcome to visit with family or friends.

Care tailored to your specific needs

Westhaven is accredited to provide all levels of residential aged care (low to high), as well as respite care, specialist dementia care and end-of-life (palliative) care. This wide range of capabilities allows us to provide ‘ageing-in-place’, meaning that residents can stay at Westhaven even if their health changes or their needs increase. Our staff make it their priority to fully understand each resident’s individual requirements so they can tailor the care they provide accordingly.

Nursing care

Our qualified and experienced staff provide the highest quality of nursing-led care, with registered nurses on-site 24 hours a day, seven days a week. Team members are assigned to a specific group of residents to enable continuity of care and ensure that staff represent a constant, familiar presence in our residents’ lives. We have a higher number of registered nurses available in the morning, to ensure that all residents’ needs are met during this busy time. Reflecting the local community, our staff are multicultural and collectively speak over 20 languages.

Medical care

Beyond 24/7 nursing care, other health services available on-site at Westhaven include:

  • Foot care and podiatry
  • Physiotherapy
  • Optometry
  • Speech therapy
  • Diversional therapy
  • GP home visits.

A hearing aid specialist also visits our residents on-site.

Nutritional care

Fresh meals, including morning and afternoon tea, are prepared on-site by our chef and catering team every day. Dietitians assist all menu planning to ensure that residents’ nutritional needs are met. Meals are served individually and most dietary requirements can be catered for (e.g. diabetic-friendly or gluten-free alternatives).

Read more about our quality care

Keep up with your favourite pastimes

At Westhaven, we support our residents in any social endeavours they may have outside of our community. Our staff are happy to arrange transport to activities and events, such as a local choir practice or one of the many weekly activities organised by the Maribyrnong city council. We also have regular bus trips to art galleries, markets and other places of interest in the wider Melbourne region. We make an effort to plan day trips based on our residents’ interests, so suggestions are most welcome. And to ensure that residents have easy access to hairdressers and beauticians, these services are offered on-site every week.

Stay involved with the local community

Westhaven is fortunate to have strong ties to various community groups including a local church, library and the city council. Many of our residents are supporters of the Western Bulldogs, so we follow the footy season closely. We also have a committed network of volunteers who provide companionship and support for our residents.

Room to host family and friends

When family and friends visit Westhaven, we encourage them to use our shared spaces to enjoy time with their loved one – whether that be spending time in one of the recreational or dining rooms, or having a BBQ in the sunshine in our lovely internal courtyard. There are no restrictions on visiting times, so you can spend time with your loved one at times that suit you and them.

For more snapshots of daily life at Westhaven, follow Baptcare’s Facebook page.

Pastoral care

Pastoral care is an important part of life at all Baptcare communities, including Westhaven. Our chaplains are available to listen to residents and their families and journey alongside them, whatever their background or situation. We offer emotional and spiritual support, honouring each person’s unique spirituality and how they find meaning and purpose. Our chaplains also assist with prayer, worship, sacraments and other spiritual practices, including regular devotional and church services where appropriate.

Social and recreational support

One way we support wellbeing at Westhaven is through our customised activity and lifestyle plans for each resident. These are established by our lifestyle team when a resident joins our community. We focus on the different skills, interests and abilities of each resident to ensure that they will get the most enjoyment and benefit from their plan. With a range of activities promoting active bodies (e.g. morning exercises), active minds (e.g. bingo) and relaxation and mindfulness (e.g. easy listening music and relaxation therapy), there is something for everyone. We base all of our activities around residents’ feedback and requests, so our lifestyle programs are constantly evolving. And for times of reflection, there is a quiet space for worship and prayer.

The comfort of familiar routines

Our model of care at Westhaven prioritises consistent daily routines that reassure residents and inspire confidence. However, we do encourage residents to try new activities and become actively involved in community life so they can maintain their interests and enjoy a full life.

More information

We invite you to see for yourself what life is like at Baptcare Westhaven Community. Book a tour online by clicking here or call 13 BAPTCARE (13 22 78) to arrange a time to visit our community.

Your payment options



The costs of residential aged care are made up of different parts for the costs of day-to-day living, the care you receive and the accommodation you choose (including your room and shared spaces). Read more about  the costs of residential aged care

Meet The Team Meet The Team

Chirag Patel

Residential Care & Services Manager

Chirag has been working in residential aged care for over 10 years and believes in continuously improving our service to meet the needs of our residents and creating a peaceful, engaging environment here at Westhaven. He enjoys building relationships with residents, family and staff and understands that communication is key.

Our location


13 22 78

Baptcare Westhaven Community
Residential aged care
50 Pickett Street
Footscray VIC 3011

Frequently asked questions

What are the visiting hours?

As part of providing a warm and homely environment to residents, visitors are welcome at any time of the day. We invite family and friends to be part of activities and mealtimes, and to enjoy time with their loved one in our gardens and shared spaces.

How do I know if residential aged care is right for my family member?

A change in health, or increasing concern about your family member’s frailty, safety or isolation at home can mean that aged care accommodation is the next step.

Carers at aged care homes can help residents with day-to-day tasks (such as cleaning, cooking, laundry); personal care (such as dressing, grooming, going to the toilet); or 24-hour nursing care (such as wound care or catheter care).

Residential aged care can also help people to stay connected with interests and with others.

Baptcare draws on over 70 years’ experience in aged care as well as the skills and commitment of our trained, understanding staff. We’re here to support families during a transition that can be challenging.

Do you have any vacancies? How do you manage waiting lists?

We invite you to contact us to discuss current or potential future accommodation and if it matches your needs.

If you are interested but there isn’t a vacancy we’ll record your details on our waiting list and keep in touch about potential vacancies.

Potential residents, families and healthcare professionals are welcome to contact us to get an update on vacancies at any time.

We consider a number of factors to manage our waiting lists. People in urgent need are the highest priority. Other factors include someone’s readiness to enter an aged care home, and if the accommodation that becomes available suits their individual care needs.

If you are offered a room and are not ready at that time you can decline the room without it affecting your position on the waiting list.

Can I bring my furniture and possessions?

Your suite is your own and you can personalise the room as much or as little as you wish.

For example you can hang pictures on the wall, use your own quilt from home, and bring in your favourite easy chair.

We do request that rooms are kept un-cluttered, with enough space for care staff to move freely about. For this reason, we don’t recommend bringing in large pieces of furniture.

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