Westhaven Community

For aged care that supports fullness of life

Since opening in 2000, Westhaven has been home to a friendly and supportive community. We celebrate the diverse cultures of our residents, many of whom come from Footscray and other local neighbourhoods. Our caring and experienced nursing-led team take the time to talk to our residents and really get to know them. To help each and every resident enjoy a full life, we customise an activity and lifestyle plan based on their individual interests and hobbies.

Talk to us today about how we can can support your loved one whether you are considering respite or permanent care.

Take a tour of Westhaven Community in Footscray
Talk to us today about how we can support your loved one whether you are considering respite or permanent care. Why not come and visit us in person? Click on the link below to book a tour of Westhaven.
Book a tour today
A huge thank you to the team and everyone at Westhaven for your continued dedication and support to our residents and their family members. Keep up the amazing work!
Rita's family, Rita – Westhaven resident
For enquiries call 13 22 78

Life at Baptcare Westhaven Community residential aged care

A strong sense of community

From the moment you enter Baptcare Westhaven Community, you’ll notice the friendly atmosphere that makes our community feel like home. Our staff are welcoming and approachable, and they take their time to engage with all of our residents. We make sure that there is always someone available to speak to residents, whether they have requests or questions about their care, or simply want some company.

Celebrating our diverse community

Westhaven embodies the community spirit of the local area – many of our residents come from Footscray, Yarraville, Williamstown and surrounding neighbourhoods. We celebrate the diverse cultures of our local area, which are reflected in our multicultural staff and residents. Westhaven has established a wing for residents to come together and socialise in a setting that celebrates and recognises Asian cultures, which is fitted with Asian-style décor and furniture.

Designed for living

Our community is spacious and light-filled, with large windows framing views of gardens and nearby streets. The fresh, modern design is complemented by comfortable cushioned seats and large tables, while fireplaces ensure that communal areas are cosy even in the cooler months. Outdoors, there are beautiful internal and external gardens, which many rooms look out to. And we have 24-hour surveillance, so residents can rest assured that the community is well secured.

Innovation that makes a difference

Westhaven features the latest innovations in aged care. These include the Montessori for Dementia model of care to support residents with advanced dementia. This new approach is flexible and evidence-based, and supports residents to cope with memory loss while promoting their independence. We adapt the resident’s environment to encourage them to participate in meaningful activities and engage with their community. All rooms are fitted with ceiling hoists to make movement safer and more comfortable for residents with limited mobility.

Baptcare Westhaven Community also includes co-located retirement living apartments.

A place where you can feel at home

Conveniently located near transport, shops and services in Footscray, Baptcare Westhaven Community is set in the heart of a thriving community. With 127 private rooms, we cater for all levels of care requirements (low to high). To create a more intimate, homely feel, our three-storey building is divided into nine areas, so smaller groups of residents share dining and lounge areas. Most rooms have garden or courtyard views, and some look out to the city and the Westgate bridge. The community also features a beauty therapy salon, kiosk, chapel and laundry services.

Room types

Every room at Westhaven is private and sole-occupied, so residents’ suites are their own personal space. See the pricing snapshot for full details. We invite residents to decorate their room with photographs, paintings or their favourite quilt. The rooms at Westhaven are bright and comfortable, featuring:

  • Private, ensuite bathroom
  • High-quality furniture and fittings
  • Lockable storage
  • Neutral palettes and tasteful décor
  • Garden or courtyard views.

Couples accommodation

We try our best to accommodate couples by offering adjacent rooms whenever possible.

Pet accommodation

While pets cannot stay with residents, they are very welcome to visit with family or friends.

Care tailored to your specific needs

Westhaven is a residential aged care community that excels in providing support to those requiring a higher level of care. With registered nurses on-site at all times, Coasthaven is accredited to provide all levels of residential aged care including permanent, respite and palliative care. Each resident will have a personalised care plan, which will be developed together with the resident and their family.

Nursing care

Our qualified and experienced staff provide exceptional care and support. All our staff are carefully selected and trained to ensure that our residents receive the best possible care.

Medical care

Beyond 24/7 nursing care, other health services available on-site at Westhaven include:

  • Foot care and podiatry
  • Physiotherapy
  • Optometry
  • Speech therapy
  • Diversional therapy
  • GP home visits.

A hearing aid specialist also visits our residents on-site.

Nutritional care

You will be offered a varied choice of tasty, healthy meals for breakfast, lunch and dinner. All food is prepared fresh every day by chefs on-site. Meal options come at no additional cost to our residents. A dietitian helps to plan the menu and takes into consideration all cultural, religious and dietary requirements. Relatives and friends are welcome to join you for meals with advance booking.

Keep up with your favourite pastimes

Our team of lifestyle staff have created a stimulating program of activities and experiences to choose from. Activities can be tailored to meet your individual interests, cultural background, and social, emotional and physical abilities. You can maintain your hobbies and interests by joining in with any of our diverse social events, church services, library visits and films. Along with a range of cultural celebrations and special guests, we celebrate significant birthdays and dates.

Stay involved with the local community

Westhaven is fortunate to have strong ties to various community groups including a local church, library and the city council. Many of our residents are supporters of the Western Bulldogs, so we follow the footy season closely. We also have a committed network of volunteers who provide companionship and support for our residents.

Room to host family and friends

Above all, Westhaven is your home, so your friends and family are always welcome here. You can choose to spend time with them in our beautiful shared areas, or we also have private function rooms that you can book for special occasions.

Pastoral care

Pastoral care is an important part of life at all Baptcare communities, including Westhaven. Our chaplains are available to listen to residents and their families and journey alongside them, whatever their background or situation. We offer emotional and spiritual support, honouring each person’s unique spirituality and how they find meaning and purpose. Our chaplains also assist with prayer, worship, sacraments and other spiritual practices, including regular devotional and church services where appropriate.

Your payment options



The costs of residential aged care are made up of different parts for the costs of day-to-day living, the care you receive and the accommodation you choose (including your room and shared spaces). Read more about  the costs of residential aged care

Our location in Footscray

New enquiries

Call 13 22 78

Direct number: 03 8371 3800

Baptcare Westhaven Community
Residential aged care
50 Pickett Street
Footscray VIC 3011

Frequently Asked Questions

Do you have any vacancies? How do you manage waiting lists?

We invite you to contact us to discuss current or potential future accommodation and if it matches your needs.

If you are interested but there isn’t a vacancy we’ll record your details on our waiting list and keep in touch about potential vacancies.

Potential residents, families and healthcare professionals are welcome to contact us to get an update on vacancies at any time.

We consider a number of factors to manage our waiting lists. People in urgent need are the highest priority. Other factors include someone’s readiness to enter an aged care home, and if the accommodation that becomes available suits their individual care needs.

If you are offered a room and are not ready at that time you can decline the room without it affecting your position on the waiting list.

What are the costs of Residential Aged Care?

The costs of residential aged care are made up of different parts for the costs of day-to-day living, the care you receive and the accommodation you choose (including your room and shared spaces). Read more about  the costs of residential aged care.

Is Westhaven a social community?

Baptcare Westhaven Community is a welcoming aged care community with a proud local heritage. Many of our residents come from Footscray and the surrounding neighbourhoods. As a resident here, you will be part of a multicultural community that celebrates the diverse cultures of its residents.

Our unique Lotus Area specifically caters to the needs of residents from South East Asian backgrounds. We also have a dedicated memory support unit, providing specialist care for people with memory loss and dementia. With beautiful gardens and a homely feel, our community is more than just a place to live –  it’s a place for living.

Who is eligible for a place at Westhaven?

Baptcare Westhaven Community is a residential aged care community. This means it is for older people who need a higher level of care than what can be provided at home. We welcome everybody who requires residential aged care, including government- funded clients.

We strive to provide an inclusive community for all, no matter their beliefs, financial situation or background. For respite stays, both government-funded (i.e. for people who are ACAS-approved or on a Home Care Package) and self-funded places are available.

Can I become a volunteer at Westhaven?

Volunteers enhance the lives of our residents every day by visiting them one-on-one and contributing  to activities in both our lifestyle program and residential aged care communities. As a volunteer  you can use your energy, skills and life experience to make a difference in the lives of people in your community.

What level of care can I expect at Westhaven?

Our highly experienced, nursing-led team at Westhaven provide all levels of residential aged care, ranging from  lower-level care through to more complex, high-level care requirements, including  respite care.

Our residents and visitors enjoy bright, light  and attractive shared spaces, with lots of great places to share a cup of coffee and a chat.

To help you or your loved one to maintain interests and enjoy time with others, we  provide a rich and varied lifestyle and  activities program, with options ranging  from individual hobbies through to group activities and popular bus outings.

Our community is run by Baptcare, a not-for-profit organisation with more than 75 years of experience in caring  for older people.

Who is eligible for a place at Westhaven?

Peninsula View is a residential aged care community for older people who need   a higher level of residential aged care than what can be  provided in their own home. Places are available for government-funded residents.

How can I apply for a place at Westhaven?

1. Apply for residential aged care through the My Aged Care website. Call 13 BAPTCARE (13 22 78) and we can guide you through the process.

2. My Aged Care will arrange an ACAS assessment visit to determine your care needs.

3. Appoint an authorised representative (Power of Attorney) if necessary.

4. Get an income and asset assessment. This will determine your aged care fees and whether you qualify for government funding.

5. Choose the Baptcare residential aged care community that’s right for you. You may wish to consider a respite stay to see if the community meets your needs.

6. Call 13 BAPTCARE (13 22 78) to arrange a tour of your chosen community and fill out an application form.

What’s in the local area of Westhaven?

Baptcare Westhaven is located in Footscray, an inner-western suburb of Melbourne, Victoria, 5 km from the CBD. Its local government area is the City of Maribyrnong.

Home to the Footscray Market, a large indoor fresh produce and seafood market, has 33 food stalls and 50 general stalls, catering particularly to the various ethnicities and local restaurants. It is located opposite Footscray railway station.

Footscray has fine 1930s Art Deco buildings. The former Footscray Town Hall is the only American Romanesque civic building in Victoria. The outside is a mix of Art Deco, Moderne, Celtic, Spanish and Medieval.

Footscray Park is one of the largest and most intact examples of an Edwardian park in Australia. Characteristic features include rustic stonework, ornamental ponds and extensive use of palms. The 15-hectare park is classified as a heritage place on the Victorian Heritage Register.

The health needs of Footscray and surrounding residents are served by the Western General Hospital or WHF. The Western General is a large teaching and research hospital responsible for providing a comprehensive range of inpatient and outpatient acute health services.

Footscray neighbours Seddon, Kingsville, West Melbourne, Kensington, Flemington, Maribyrnong, Maidstone, Yarraville and West Footscray.

Source Wikipedia

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