Westhaven Community

For aged care that supports fullness of life

Since opening in 2000, Westhaven has been home to a friendly and supportive community. We celebrate the diverse cultures of our residents, many of whom come from Footscray and other local neighbourhoods. Our caring and experienced nursing-led team take the time to talk to our residents and really get to know them. To help each and every resident enjoy a full life, we customise an activity and lifestyle plan based on their individual interests and hobbies.

Talk to us today about how we can can support your loved one whether you are considering respite or permanent care.

Take a tour of Westhaven Community in Footscray
Talk to us today about how we can support your loved one whether you are considering respite or permanent care. Why not come and visit us in person? Click on the link below to book a tour of Westhaven.
Book a tour today
A huge thank you to the team and everyone at Westhaven for your continued dedication and support to our residents and their family members. Keep up the amazing work!
Rita's family, Rita – Westhaven resident
For enquiries call 13 22 78

Life at Baptcare Westhaven Community residential aged care

A strong sense of community

From the moment you enter Baptcare Westhaven Community, you’ll notice the friendly atmosphere that makes our community feel like home. Our staff are welcoming and approachable, and they take their time to engage with all of our residents. We make sure that there is always someone available to speak to residents, whether they have requests or questions about their care, or simply want some company.

Celebrating our diverse community

Westhaven embodies the community spirit of the local area – many of our residents come from Footscray, Yarraville, Williamstown and surrounding neighbourhoods. We celebrate the diverse cultures of our local area, which are reflected in our multicultural staff and residents. Westhaven has established a wing for residents to come together and socialise in a setting that celebrates and recognises Asian cultures, which is fitted with Asian-style décor and furniture.

Designed for living

Our community is spacious and light-filled, with large windows framing views of gardens and nearby streets. The fresh, modern design is complemented by comfortable cushioned seats and large tables, while fireplaces ensure that communal areas are cosy even in the cooler months. Outdoors, there are beautiful internal and external gardens, which many rooms look out to. And we have 24-hour surveillance, so residents can rest assured that the community is well secured.

Innovation that makes a difference

Westhaven features the latest innovations in aged care. These include the Montessori for Dementia model of care to support residents with advanced dementia. This new approach is flexible and evidence-based, and supports residents to cope with memory loss while promoting their independence. We adapt the resident’s environment to encourage them to participate in meaningful activities and engage with their community. For example, our memory support unit on the ground floor offers easy access to an internal garden area. All rooms are fitted with ceiling hoists to make movement safer and more comfortable for residents with limited mobility.

Baptcare Westhaven Community also includes co-located retirement living apartments.

A place where you can feel at home

Conveniently located near transport, shops and services in Footscray, Baptcare Westhaven Community is set in the heart of a thriving community. With 127 private rooms, we cater for all levels of care requirements (low to high). To create a more intimate, homely feel, our three-storey building is divided into nine areas, so smaller groups of residents share dining and lounge areas. Most rooms have garden or courtyard views, and some look out to the city and the Westgate bridge. The community also features a beauty therapy salon, kiosk, chapel and laundry services.

Room types

Every room at Westhaven is private and sole-occupied, so residents’ suites are their own personal space. See the pricing snapshot for full details. We invite residents to decorate their room with photographs, paintings or their favourite quilt. The rooms at Westhaven are bright and comfortable, featuring:

  • Private, ensuite bathroom
  • High-quality furniture and fittings
  • Lockable storage
  • Neutral palettes and tasteful décor
  • Garden or courtyard views.

Couples accommodation

We try our best to accommodate couples by offering adjacent rooms whenever possible.

Pet accommodation

While pets cannot stay with residents, they are very welcome to visit with family or friends.

Care tailored to your specific needs

Westhaven is a residential aged care community that excels in providing support to those requiring a higher level of care. With registered nurses on-site at all times, Coasthaven is accredited to provide all levels of residential aged care including permanent, respite and palliative care. Each resident will have a personalised care plan, which will be developed together with the resident and their family.

Nursing care

Our qualified and experienced staff provide exceptional care and support. All our staff are carefully selected and trained to ensure that our residents receive the best possible care.

Medical care

Beyond 24/7 nursing care, other health services available on-site at Westhaven include:

  • Foot care and podiatry
  • Physiotherapy
  • Optometry
  • Speech therapy
  • Diversional therapy
  • GP home visits.

A hearing aid specialist also visits our residents on-site.

Nutritional care

You will be offered a varied choice of tasty, healthy meals for breakfast, lunch and dinner. All food is prepared fresh every day by chefs on-site. Meal options come at no additional cost to our residents. A dietitian helps to plan the menu and takes into consideration all cultural, religious and dietary requirements. Relatives and friends are welcome to join you for meals with advance booking.

Keep up with your favourite pastimes

Our team of lifestyle staff have created a stimulating program of activities and experiences to choose from. Activities can be tailored to meet your individual interests, cultural background, and social, emotional and physical abilities. You can maintain your hobbies and interests by joining in with any of our diverse social events, church services, library visits and films. Along with a range of cultural celebrations and special guests, we celebrate significant birthdays and dates.

Stay involved with the local community

Westhaven is fortunate to have strong ties to various community groups including a local church, library and the city council. Many of our residents are supporters of the Western Bulldogs, so we follow the footy season closely. We also have a committed network of volunteers who provide companionship and support for our residents.

Room to host family and friends

Above all, Westhaven is your home, so your friends and family are always welcome here. You can choose to spend time with them in our beautiful shared areas, or we also have private function rooms that you can book for special occasions.

Pastoral care

Pastoral care is an important part of life at all Baptcare communities, including Westhaven. Our chaplains are available to listen to residents and their families and journey alongside them, whatever their background or situation. We offer emotional and spiritual support, honouring each person’s unique spirituality and how they find meaning and purpose. Our chaplains also assist with prayer, worship, sacraments and other spiritual practices, including regular devotional and church services where appropriate.

Your payment options



The costs of residential aged care are made up of different parts for the costs of day-to-day living, the care you receive and the accommodation you choose (including your room and shared spaces). Read more about  the costs of residential aged care

Our location


13 22 78

Baptcare Westhaven Community
Residential aged care
50 Pickett Street
Footscray VIC 3011

Frequently asked questions

What are the visiting hours?

As part of providing a warm and homely environment to residents, visitors are welcome at any time of the day. We invite family and friends to be part of activities and mealtimes, and to enjoy time with their loved one in our gardens and shared spaces.

How do I know if residential aged care is right for my family member?

A change in health, or increasing concern about your family member’s frailty, safety or isolation at home can mean that aged care accommodation is the next step.

Carers at aged care homes can help residents with day-to-day tasks (such as cleaning, cooking, laundry); personal care (such as dressing, grooming, going to the toilet); or 24-hour nursing care (such as wound care or catheter care).

Residential aged care can also help people to stay connected with interests and with others.

Baptcare draws on over 70 years’ experience in aged care as well as the skills and commitment of our trained, understanding staff. We’re here to support families during a transition that can be challenging.

Do you have any vacancies? How do you manage waiting lists?

We invite you to contact us to discuss current or potential future accommodation and if it matches your needs.

If you are interested but there isn’t a vacancy we’ll record your details on our waiting list and keep in touch about potential vacancies.

Potential residents, families and healthcare professionals are welcome to contact us to get an update on vacancies at any time.

We consider a number of factors to manage our waiting lists. People in urgent need are the highest priority. Other factors include someone’s readiness to enter an aged care home, and if the accommodation that becomes available suits their individual care needs.

If you are offered a room and are not ready at that time you can decline the room without it affecting your position on the waiting list.

Can I bring my furniture and possessions?

Your suite is your own and you can personalise the room as much or as little as you wish.

For example you can hang pictures on the wall, use your own quilt from home, and bring in your favourite easy chair.

We do request that rooms are kept un-cluttered, with enough space for care staff to move freely about. For this reason, we don’t recommend bringing in large pieces of furniture.

Get in touch


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Get in touch