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Additional support

Additional support and advocacy contacts

Need support for aged care?

Advocacy Tasmania Inc. (AdvoTas) is an independent, non-government organisation that provides free, confidential, State-wide individual 'Your Say' advocacy services to people with disabilities, people mental health issues, people with drug and alcohol issues, and older people, particularly those living in residential aged care or receiving home and community care.

Tel: 1800 005 131
Web: www.advocacytasmania.org.au


The Aged Care Quality and Safety Commission’s role is to protect and enhance the safety, health, well-being and quality of life of people receiving aged care. The Commission is the national end-to-end regulator of aged care services, and the primary point of contact for consumers and providers in relation to quality and safety.

Tel: 1800 951 822
Web: www.agedcarequality.gov.au


The Council on the Ageing’s (COTA) role is to promote, improve and protect the wellbeing of older people in Australia as citizens and consumers.

Tel: 02 6154 9740
Web: www.cota.org.au


The Older Persons Advocacy Network’s (OPAN) free services support older people and their representatives to address issues related to Commonwealth funded aged care services.

Tel: 1800 700 600
Web: www.opan.com.au

Need support for Disability, Mental Health or Family and Community Services?

Need support for Disability, Mental Health or Family and Community Services?

National resources


The Complaints Resolution and Referral Service is a free service for people with disability who are users of Australian Government funded: Disability Employment Services (DES); Australian Disability Enterprises (ADE); and/or Disability Advocacy services.

Tel: 1800 880 052
Web: www.crrs.net.au


The National Disability Insurance Agency (NDIA) is an independent statutory agency. Their role is to implement the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers.

Tel: 1800 800 110
Web: www.ndis.gov.au/about-us/contact-us/feedback-complaints.html


The Office of the Australian Privacy Commissioner is an independent national regulator for privacy and freedom of information.

Tel: 1300 363 992
Web: www.privacy.gov.au


Tasmanian resources


The Commissioner for Children and Young People (“the Commissioner”) is an independent statutory officer responsible to the Parliament of Tasmania established under the Commissioner for Children and Young People Act 2016 (Tas) (the CCYP Act).

Tel: 03 6166 1366
Web: www.childcomm.tas.gov.au


Equal Opportunity Tasmania aims to foster a society free of discrimination, prejudice, bias and prohibited conduct by administering the Anti-Discrimination Act 1998 (Tas).

Tel: 03 6165 7515
Web: www.antidiscrimination.tas.gov.au


The Office of the Public Guardian can become involved as a guardian only if the Public Guardian is appointed a guardian under an order made by the Guardianship and Administration Board and has an advocacy role with decision making disabilities in Tasmania.

Tel: 1800 955 772
Web: https://www.publicguardian.tas.gov.au/making_a_complaint


The Ombudsman Tasmania is an independent officer appointed by the Governor, and answerable to the Parliament whose role is to investigate the administrative actions of public authorities to ensure that their actions are lawful, reasonable.

Tel: 1800 001 170
Web: www.ombudsman.tas.gov.au


Victoria


The Commission for Children and Young People is an independent statutory body that promotes improvement in policies and practices affecting the safety and wellbeing of Victorian children and young people.

Tel: 1300 782 978
Web: www.ccyp.vic.gov.au


The Department of Health and Human Services delivers policies, programs and services that support and enhance the health and wellbeing of all Victorians.

Tel: 1800 132 468
Web: www.dhhs.vic.gov.au/making-complaint


The Disability Services Commissioner is an independent oversight body resolving complaints and promoting the right of people with a disability to be free from abuse.

Tel: 1800 677 342
Web: www.odsc.vic.gov.au


The Victorian Equal Opportunity and Human Rights Commission’s role is to protect your human rights, to promote fair treatment for all Victorians, and advocate for a diverse and inclusive state.

Tel: 1300 292 153
Web: www.humanrightscommission.vic.gov.au


The Victorian Office of the Public Advocate (OPA) provides services to protect and promote the rights, interests and dignity of people with disability (specifically intellectual impairment, mental disorder, brain injury or dementia) living in Victoria.

Tel: 1300 309 337
Web: www.publicadvocate.vic.gov.au


The Victorian Ombudsman promotes fairness, integrity and respect for human rights.

Tel: 03 9613 6222
Web: www.ombudsman.vic.gov.au

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