For aged care that supports fullness of life
Since opening in 2000, Westhaven has been home to a friendly and supportive community. We celebrate the diverse cultures of our residents, many of whom come from Footscray and other local neighbourhoods. Our caring and experienced nursing-led team take the time to talk to our residents and really get to know them. To help each and every resident enjoy a full life, we customise an activity and lifestyle plan based on their individual interests and hobbies. To see what life would be like for you at Westhaven, book a tour with one of our friendly site managers.
Life at Baptcare Westhaven Community residential aged care
A strong sense of community
From the moment you enter Baptcare Westhaven Community, you’ll notice the friendly atmosphere that makes our community feel like home. Our staff are welcoming and approachable, and they take their time to engage with all of our residents. We make sure that there is always someone available to speak to residents, whether they have requests or questions about their care, or simply want some company.
Celebrating our diverse community
Westhaven embodies the community spirit of the local area – many of our residents come from Footscray, Yarraville, Williamstown and surrounding neighbourhoods. We celebrate the diverse cultures of our local area, which are reflected in our multicultural staff and residents. Westhaven has established a wing for residents to come together and socialise in a setting that celebrates and recognises Asian cultures, which is fitted with Asian-style décor and furniture.
Designed for living
Our community is spacious and light-filled, with large windows framing views of gardens and nearby streets. The fresh, modern design is complemented by comfortable cushioned seats and large tables, while fireplaces ensure that communal areas are cosy even in the cooler months. Outdoors, there are beautiful internal and external gardens, which many rooms look out to. And we have 24-hour surveillance, so residents can rest assured that the community is well secured.
Innovation that makes a difference
Westhaven features the latest innovations in aged care. These include the Montessori for Dementia model of care to support residents with advanced dementia. This new approach is flexible and evidence-based, and supports residents to cope with memory loss while promoting their independence. We adapt the resident’s environment to encourage them to participate in meaningful activities and engage with their community. For example, our memory support unit on the ground floor offers easy access to an internal garden area. All rooms are fitted with ceiling hoists to make movement safer and more comfortable for residents with limited mobility.
Baptcare Westhaven Community also includes co-located retirement living apartments.
A place where you can feel at home
Conveniently located near transport, shops and services in Footscray, Baptcare Westhaven Community is set in the heart of a thriving community. With 127 private rooms, we cater for all levels of care requirements (low to high). To create a more intimate, homely feel, our three-storey building is divided into nine areas, so smaller groups of residents share dining and lounge areas. Most rooms have garden or courtyard views, and some look out to the city and the Westgate bridge. The community also features a beauty therapy salon, kiosk, chapel and laundry services.
Every room at Westhaven is private and sole-occupied, so residents’ suites are their own personal space. See the pricing snapshot for full details. We invite residents to decorate their room with photographs, paintings or their favourite quilt. The rooms at Westhaven are bright and comfortable, featuring:
- Private, ensuite bathroom
- High-quality furniture and fittings
- Lockable storage
- Neutral palettes and tasteful décor
- Garden or courtyard views.
We try our best to accommodate couples by offering adjacent rooms whenever possible.
While pets cannot stay with residents, they are very welcome to visit with family or friends.
Care tailored to your specific needs
Westhaven is accredited to provide all levels of residential aged care (low to high), as well as respite care, specialist dementia care and end-of-life (palliative) care. This wide range of capabilities allows us to provide ‘ageing-in-place’, meaning that residents can stay at Westhaven even if their health changes or their needs increase. Our staff make it their priority to fully understand each resident’s individual requirements so they can tailor the care they provide accordingly.
Our qualified and experienced staff provide the highest quality of nursing-led care, with registered nurses on-site 24 hours a day, seven days a week. Team members are assigned to a specific group of residents to enable continuity of care and ensure that staff represent a constant, familiar presence in our residents’ lives. We have a higher number of registered nurses available in the morning, to ensure that all residents’ needs are met during this busy time. Reflecting the local community, our staff are multicultural and collectively speak over 20 languages.
Beyond 24/7 nursing care, other health services available on-site at Westhaven include:
- Foot care and podiatry
- Speech therapy
- Diversional therapy
- GP home visits.
A hearing aid specialist also visits our residents on-site.
Fresh meals, including morning and afternoon tea, are prepared on-site by our chef and catering team every day. Dietitians assist all menu planning to ensure that residents’ nutritional needs are met. Meals are served individually and most dietary requirements can be catered for (e.g. diabetic-friendly or gluten-free alternatives).
Keep up with your favourite pastimes
At Westhaven, we support our residents in any social endeavours they may have outside of our community. Our staff are happy to arrange transport to activities and events, such as a local choir practice or one of the many weekly activities organised by the Maribyrnong city council. We also have regular bus trips to art galleries, markets and other places of interest in the wider Melbourne region. We make an effort to plan day trips based on our residents’ interests, so suggestions are most welcome. And to ensure that residents have easy access to hairdressers and beauticians, these services are offered on-site every week.
Stay involved with the local community
Westhaven is fortunate to have strong ties to various community groups including a local church, library and the city council. Many of our residents are supporters of the Western Bulldogs, so we follow the footy season closely. We also have a committed network of volunteers who provide companionship and support for our residents.
Room to host family and friends
When family and friends visit Westhaven, we encourage them to use our shared spaces to enjoy time with their loved one – whether that be spending time in one of the recreational or dining rooms, or having a BBQ in the sunshine in our lovely internal courtyard. There are no restrictions on visiting times, so you can spend time with your loved one at times that suit you and them.
For more snapshots of daily life at Westhaven, follow Baptcare’s Facebook page.
Pastoral care is an important part of life at all Baptcare communities, including Westhaven. Our chaplains are available to listen to residents and their families and journey alongside them, whatever their background or situation. We offer emotional and spiritual support, honouring each person’s unique spirituality and how they find meaning and purpose. Our chaplains also assist with prayer, worship, sacraments and other spiritual practices, including regular devotional and church services where appropriate.
Social and recreational support
One way we support wellbeing at Westhaven is through our customised activity and lifestyle plans for each resident. These are established by our lifestyle team when a resident joins our community. We focus on the different skills, interests and abilities of each resident to ensure that they will get the most enjoyment and benefit from their plan. With a range of activities promoting active bodies (e.g. morning exercises), active minds (e.g. bingo) and relaxation and mindfulness (e.g. easy listening music and relaxation therapy), there is something for everyone. We base all of our activities around residents’ feedback and requests, so our lifestyle programs are constantly evolving. And for times of reflection, there is a quiet space for worship and prayer.
The comfort of familiar routines
Our model of care at Westhaven prioritises consistent daily routines that reassure residents and inspire confidence. However, we do encourage residents to try new activities and become actively involved in community life so they can maintain their interests and enjoy a full life.
We invite you to see for yourself what life is like at Baptcare Westhaven Community. Book a tour online by clicking here or call 13 BAPTCARE (13 22 78) to arrange a time to visit our community.
Your payment options
The costs of residential aged care are made up of different parts for the costs of day-to-day living, the care you receive and the accommodation you choose (including your room and shared spaces). Read more about the costs of residential aged care
Manager & Director of Nursing
The first thing you notice when you meet Tamara is her infectious smile and her great sense of humour. You can also see them in action in her interactions with residents, visitors her team. She is quick to point out that a smile and a warm welcome is part of the personality of Baptcare Westhaven Community. "The comment we hear most often is what a friendly atmosphere we have – right from the moment you walk in the front door."
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