Baptcare is here to help.
Finding reliable information, understanding your options and applying for a Home Care Package can be difficult and confusing. Baptcare is here to help.
In this section you’ll find a wide range of frequently asked questions, with helpful answers including handy links to our website and My Aged Care.
We’re here to guide and support you, and your questions – no matter how big or small – are always welcome.
Call us on 13 22 78 any time and speak with one of our friendly consultants.
Frequently Asked Questions
Home Care Plans FAQs
Baptcare - Home Care Plans FAQs
Home Care Services FAQs
Baptcare - Home Care Services FAQs
Managing your services FAQs
Baptcare - Managing your services FAQs
Who is Baptcare?
Baptcare draws on more than 75 years of experience in aged care. We have delivered government-funded Home Care Package services for more than 20 years and we’re a leading provider of packages in Victoria. In this time we’ve helped thousands of people – and their families and carers – to get the quality Home Care they need and navigate the complexities of the aged care system.
Baptcare is a customer-focused, faith-centred, purpose-driven organisation that provides quality residential and community care for older people. Our experience and the scope of our services across aged care means we’re able to offer guidance and provide caring support if your heath or situation changes over time.