Baptcare is here to help.
Finding reliable information, understanding your options and applying for a Home Care Package can be difficult and confusing. Baptcare is here to help.
In this section you’ll find a wide range of frequently asked questions, with helpful answers including handy links to our website and My Aged Care.
We’re here to guide and support you, and your questions – no matter how big or small – are always welcome.
Call us on 13 22 78 any time and speak with one of our friendly consultants.
Frequently Asked Questions
Getting Started FAQs
Baptcare's comprehensive home care services - find answers to your questions about getting started with our trusted and compassionate care.
Your questions about Home Care Packages
Fees and Supplements FAQs
Get answers to your questions about fees and supplements for home care services at Baptcare. Find out more about our affordable and comprehensive care options.
Your questions about fees and supplements
Package level FAQs
Get answers to frequently asked questions about home care packages at Baptcare. Find out about different package levels and how they can benefit you.
Your Home Care Package level questions
Home Care Plans FAQs
Get answers to frequently asked questions about home care plans at Baptcare. Discover how our personalised services can meet your specific needs.
Your questions about Home Care Plans from Baptcare
Home Care Services FAQs
Get answers to your frequently asked questions about Baptcare's home care services. Discover how we can support you or your loved ones at home.
Your questions about Baptcare Home Care services
Managing your services FAQs
Get answers to frequently asked questions about managing your home care services at Baptcare. Find out how to make the most of your services and support.
Your questions about managing your Home Care services from Baptcare
Who is Baptcare?
Baptcare draws on more than 75 years of experience in aged care. We have delivered government-funded Home Care Package services for more than 20 years and we’re a leading provider of packages in Victoria. In this time we’ve helped thousands of people – and their families and carers – to get the quality Home Care they need and navigate the complexities of the aged care system.
Baptcare is a customer-focused, faith-centred, purpose-driven organisation that provides quality residential and community care for older people. Our experience and the scope of our services across aged care means we’re able to offer guidance and provide caring support if your heath or situation changes over time.
