Strong Families, Safe Kids Advice & Referral Line

Strong Families, Safe Kids Advice & Referral Line

Strong Families, Safe Kids Advice & Referral Line

From December 3rd 2018, Baptcare and Mission Australia Gateway Services transformed into the state-wide Strong Families, Safe Kids Advice & Referral Line in partnership with Child Safety Services. Call 1800 000 123.


The Strong Families, Safe Kids Advice & Referral Line is the first point of contact for anyone with a concern about the safety and wellbeing of a child.  The Advice & Referral Line provides advice to the caller, information about referral pathways, and support options for responding to the needs of children and families.  If there is a wellbeing concern for a child, the Advice & Referral Line will complete an assessment and where required may refer a family to Child Safety Services for further support.

To contact the Strong Families, Safe Kids Advice & Referral Line call 1800 000 123 (state wide, Tasmania) between 8.30am and 5:00pm, Monday to Friday.  Phone calls can be made by professionals, family members, individuals, and members of the community.

If your concern does not relate to a child or family and you wish to speak with a Baptcare worker about DHHS Disability Services, you can continue to reach this service on 1800 171 233.

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