Changes to Visiting Arrangements in Residential Aged Care Communities in Victoria

Changes to Visiting Arrangements in Residential Aged Care Homes in Victoria

Effective as at 11.59pm on 27 May, 2021

In recent days, we have seen a re-emergence of active COVID-19 cases in Greater Melbourne, and parts of regional Victoria. Subsequently, a range of new restrictions were announced by the Victorian Premier.

In line with the Victorian Government requirements announced today, visits to all Victorian aged care homes for families and friends will be suspended.

The suspension will be effective from 11.59pm this evening, 27 May, 2021.

We are sensitive to special circumstances of our residents, families and friends and are particularly sympathetic to those in end of life care.  In these circumstances, please contact your Residential Care & Services Manager to discuss visiting options.

Keeping in touch

The wellbeing of residents and their loved ones is front of mind during this time.  We will continue to facilitate window and virtual visits with residents so please contact us to book an appointment.   We have devices and staff to support these visits.  You can also drop ‘care parcels’ at the front door. Please contact the Reception to make arrangements.

We remain committed to the care, wellbeing and safety of our residents and staff.  We will continue to actively monitor the situation and provide relevant updates.

We appreciate these changes may be challenging for you and your loved one, and we encourage you to speak with our staff if there’s anything we can do to assist you during this time. Thank you for your ongoing commitment to keep our community, and each other, safe.