A journey of two volunteers who became staff members

A journey of two volunteers who became staff members

After arriving from Dubai in 2016, Aya Badawy and Nesma Ab El Moteleb started volunteering at Brookview The Orchards a couple of times a week to boost their communication, confidence and administration experience.

After several months of volunteering, their hard work and dedication to the community was acknowledged and the two young mums were brought on as valued employees at the new Baptcare Brookview community.

With a background in finance and accountancy and previous customer service experience, Aya has joined as an Administration Assistant and with her every smiling personality, Nesma has joined the team as an energetic Lifestyle Assistant.

Whilst they found the benefits of volunteering rewarding, and enjoyed giving back to their adopted local community, they are both very thankful now be employed and enjoy knowing they are working for a supportive, inclusive and diverse team who is always looking for ways to help.

“I enjoy working within the administration team at Brookview, the work area, diversity of the team and the supportive nature of everyone, ensures that no one feels alone” said Aya.

“With no family in Australia as support, I am grateful to be able to work part-time and with a team that is very supportive and diverse”.

Vicky Vasilopoulos, Receptionist and Volunteer Coordinator at The Orchards interviewed both Aya and Nesma and immediately felt that they would be an asset to the community and is pleased that they are now permanent members of the Brookview community.

Volunteers are important to the mission of Baptcare, assisting the staff and enhancing the lives of residents by delivering lifestyle activities, entertaining clients by reading and playing games with them, or just visiting and sitting with clients who feel lonely. Baptcare presently have over 650 volunteers working across our sites within Victoria and Tasmania.

Recent News

20 May 2019

Celebrating our volunteers

17 May 2019

Competition winners

Media releases

17 May 2019

Baptcare joins National Redress Scheme

Baptcare Victoria and Tasmania has joined the National Redress Scheme to provide acknowledgement and support to people who experienced institutional child sexual abuse. The Scheme was created in response to the Royal Commission into Institutional Responses to Child Sexual Abuse, which estimated that 60,000 people experienced institutional child sexual abuse in Australia. Redress is an alternative to seeking compensation through the courts and can provide people with access to: counselling;a payment; anda direct personal response from the institution (for example an apology) for people who want it.The Scheme started on 1 July 2018 and will run for 10 years. Baptcare has now joined the Scheme, which means that if there are people who were abused in the care of Baptcare, they can apply to the Scheme for redress. Baptcare also represents the following defunct institutions: Abercare (Price Street, Essendon), Abercare (Buckley Street, Essendon), Abercare (Niddrie), Abercare (Keilor), Abercare (Moonee Ponds), Westside Children’s Home, Heathmont Family Group Home, Boronia Family Group Home, Baptist Social Services, Baptist Community Care Ltd. We believe it is vitally important to endorse and join this Scheme, supporting people who have experienced abuse. People can apply now using an online or paper form. Free and confidential Redress Support Services are available throughout the process. For more information, visit nationalredress.gov.au or call the National Redress Scheme line on 1800 737 377. -ENDS- About BaptcareBaptcare is a purpose driven organisation focused on delivering the best of care to people of all ages, cultures, beliefs and circumstances. Through our social enterprise model, we deliver better outcomes for more than 13,000 people in our community, combining the best commercial practice with a social a heart. Baptcare has more than 3,000 dedicated staff across Victoria, Tasmania and South Australia to deliver the best of care to people in Residential Aged Care, Retirement Living, In Home Care, Family and Children Services, Affordable Housing and Disability