A journey of two volunteers who became staff members

After arriving from Dubai in 2016, Aya Badawy and Nesma Ab El Moteleb started volunteering at Brookview The Orchards a couple of times a week to boost their communication, confidence and administration experience.

After several months of volunteering, their hard work and dedication to the community was acknowledged and the two young mums were brought on as valued employees at the new Baptcare Brookview community.

With a background in finance and accountancy and previous customer service experience, Aya has joined as an Administration Assistant and with her every smiling personality, Nesma has joined the team as an energetic Lifestyle Assistant.

Whilst they found the benefits of volunteering rewarding, and enjoyed giving back to their adopted local community, they are both very thankful now be employed and enjoy knowing they are working for a supportive, inclusive and diverse team who is always looking for ways to help.

“I enjoy working within the administration team at Brookview, the work area, diversity of the team and the supportive nature of everyone, ensures that no one feels alone” said Aya.

“With no family in Australia as support, I am grateful to be able to work part-time and with a team that is very supportive and diverse”.

Vicky Vasilopoulos, Receptionist and Volunteer Coordinator at The Orchards interviewed both Aya and Nesma and immediately felt that they would be an asset to the community and is pleased that they are now permanent members of the Brookview community.

Volunteers are important to the mission of Baptcare, assisting the staff and enhancing the lives of residents by delivering lifestyle activities, entertaining clients by reading and playing games with them, or just visiting and sitting with clients who feel lonely. Baptcare presently have over 650 volunteers working across our sites within Victoria and Tasmania.