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Mindset TAS TasConnect

Call Mindset TasConnect today on 1800 290 666

A free and confidential mental health referral phoneline for all Tasmanians

Mental Health Tas Connect
"I'd been going around and around for six months trying to understand my options. I was so glad I found this service"

Finding the right support

Baptcare TasConnect is a free and confidential mental health referral phone line for all Tasmanians – helping them understand their options so they can choose the right service for their situation.

TasConnect is supported by Primary Health Tasmania under the Australian Government’s Primary Health Networks Program and takes the stress away by navigating the mental health system and connecting people with the right support.

Mental health concerns can affect any one of us. Baptcare know mental health in Tasmania. This means we can connect people with the services best placed to meet their individual needs. We have a supportive and non-judgmental team providing information about and options for mental health support services.

TasConnect can also assist people who need support to apply for psychosocial access under the National Disability Insurance Scheme.

Contacting TasConnect

TasConnect are contactable on 1800 290 666 and operates from 9am to 5pm, Monday to Friday. We make sure people are equipped with the right support and tools to take charge of their own mental wellbeing.

TasConnect is available for all Tasmanians. Anyone can call our referral phone line, including people experiencing mental health issues, and their family, friends, carers and other support people, such as community support organisations and allied health.

We help identify a service that meets an individual’s needs and contact this service for them (and in some cases provide a referral to the service).

Frequently Asked Questions

Can I call Baptcare Mental Health TasConnect?

Baptcare TasConnect is available for all Tasmanians. Anyone can call our referral phone service – people experiencing mental health issues and family, friends, carers, and other support people. We realise mental health concerns can affect any one of us. That’s why we connect Tasmanians to the right support to meet their individual needs.

What can I expect when I call?

When you phone us, you’ll have a supportive and non-judgmental conversation with one of our team. We’ll provide you with information about and options for mental health support services to meet your individual needs.

Then, what happens? We help you identify a service that meets your needs and put you in touch (and in some cases provide a referral to) this service.

Is my conversation confidential?

Yes, your phone call to Baptcare TasConnect is confidential. We are required by law to report anyone who is at risk of harm to themselves or someone else.

Can I call Baptcare Mental Health TasConnect if I’m a GP, health practitioner or community worker?

Yes, feel free to call our phoneline to find out more about the support services that meet the needs of your patients or clients.


What is Baptcare Mindset TAS?

Mental health & wellbeing programs

Mindset TAS delivers a range of psychosocial programs across Tasmania that build people’s capacity to improve their mental health head-on and make progress towards their recovery. Mental Health Practitioners and Peer Workers use evidence-informed practices and work with clients collaboratively to identify goals and remove barriers to living the life they want to lead.

Feedback and complaints 

Baptcare wants to help you to know about your rights. You have the right to tell us what you think about the services you are receiving from Baptcare. We want to hear about your experience with Baptcare, good or bad, so we can provide you the best support possible. If you have ideas on how we can improve, let us know!

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Rights and responsibilities

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