Jessie's home care goal: "Give people the best possible quality of life"

Jessie's home care goal: "Give people the best possible quality of life"

Jessie Turner, a Baptcare Personal Care Worker in the south east region of Melbourne, is proud of her role in helping older people to live independently in their own homes.

Jessie says that she provides a wide variety of services, depending on what each customer requires.

“Some people just need help with their housework, whereas others need assistance with their activities of daily living, such as showering and shopping. Basically, I help in whatever way I can to allow people to live independently.”

However, Jessie’s role goes beyond this kind of practical support. “The general aim of my work is to give people the best possible quality of life. So I also do little things that make my customers happy, like give them a foot rub if they’ve had a long day.”

For Jessie, being a Personal Care Worker is more than just a job. “I’ve always had a strong relationship with my grandparents, and being a carer is almost my way of giving back to them. I think about how I would like my grandparents to be treated, and that’s how I treat my customers.”

Jessie says that she enjoys the interaction she has with her customers. “I get to meet so many interesting people from different backgrounds, so no two days are ever the same. And when I go home at the end of the day, it’s great knowing that I’ve helped to make a difference in someone’s life.”

As a not-for-profit provider, Baptcare is committed to providing the best possible care for older people. “It’s such a supportive organisation. There is a genuine respect for each other and for our customers – everyone here wants to improve the lives of people in our community,” Jessie says.

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