If you have been approved for a home care package, you can find out how long your wait is likely to be by logging into your client record using MyGov, or calling the My Aged Care contact centre on 1800 200 422.
If you are waiting for a Home Care Package to be assigned it can be a good idea to talk to your preferred providers (such as Baptcare) to discuss any queries, so that you are ready to start your services as soon as you are assigned a Package and receive subsidised funding.
Note that some people and families decide to self-fund some home care services while they wait for their subsidised Package to be assigned. Baptcare provide self-funded Home Help services, from short-term through to longer term assistance.
When you are assigned a Home Care Package we invite you to contact us at Baptcare.
When your government funded package becomes available you will receive a letter from myagedcare stating that you have 56 days to start your home care package with a registered Home Care Package provider (such as Baptcare). You can request one extension that gives you an additional days.