An ISP aims to help meet the disability needs of the person that you are supporting.
An ISP recipient has the power to choose and change service providers. The funds are used to purchase a range of supports and services and ISP recipients have flexibility over which options they decide to go with.
What type of support can I expect from an Individual Support Package?
An ISP provides a range of supports to assist individuals to:
• Live as independently as possible.
• Strengthen relationships with family, friends and other community members.
• Participate in the community.
• Learn new skills.
Who will support the Individual Support Package?
The facilitator is a staff member at Baptcare who will meet with you and your carer to develop a plan which outlines your goals and aspirations.
This plan, once completed, will be submitted to the Department of Human Services (DHS) for funding.
In partnership with you and your family, the ISP facilitator will:
- Work with you to assess your short-term and long-term goals.
- Provide you with a firm understanding about the other support services available in the community.
- Link you to the appropriate services.
- Submit your plan to DHS.
- Liaison with DHS on your behalf.
Managing your ISP
Our main interest is that we listen to you and work with you to support your needs.
You can expect:
- The plan to reflect your individual needs, dreams and goals.
- Accurate and clear information to assist in your decision making.
- Input and views of the people who you identify as important in your life.
Apply for an Individualised Support Package
Funding for a package is provided by the Department of Human Services (DHS). To apply for this funding you need to contact the DHS Intake and Response Team on 1800 783 783.
Once you are allocated an ISP from DHS, you can nominate Baptcare to develop your plan.
Contact us
For more information on our ISP, please contact the Disability Intake Worker on (03) 9373 3800 or email vicfamilycommunityservices@baptcare.org.au.